Agreement to Terms
By accessing or using the website and services provided by Corvus Janitorial Systems of Charlotte ("we," "us," or "our"), including engaging with our chat widget or opting in to receive SMS/text messages, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Services
Corvus Janitorial Systems of Charlotte provides commercial cleaning and janitorial services to businesses in the greater Charlotte, North Carolina area, including but not limited to Mecklenburg, Gaston, Lincoln, Cabarrus, Rowan, Iredell, and Catawba Counties.
Our website and chat widget allow you to request a free quote for janitorial services and, if you choose, to opt in to receive SMS/text message communications from us.
SMS/Text Messaging Terms
By providing your phone number and affirmatively consenting during a chat conversation on our website, you expressly consent to receive SMS/text messages from Corvus Janitorial Systems of Charlotte at the phone number you provided.
Opt-In Process
The opt-in process works as follows:
- A prospective customer visits our website or landing page and initiates a conversation using the chat widget located in the bottom-right corner of the page.
- During the chat conversation, the customer is asked to provide their name, phone number, email address, and information about their cleaning needs.
- After providing their phone number, the chat widget presents a clear, separate question asking whether the customer would like to receive SMS/text message updates from Corvus Janitorial Systems of Charlotte. The customer must affirmatively respond "Yes" to opt in. This consent request is not pre-selected and requires an explicit action from the customer.
- The customer is informed that message and data rates may apply, that message frequency varies, and that they can reply STOP at any time to opt out. Links to our Privacy Policy and Terms of Service are provided.
- The customer's information — including their SMS consent status — is recorded in our system.
- If the customer opted in to SMS, they will receive an initial confirmation text message acknowledging their opt-in and providing instructions to opt out (reply STOP) or get help (reply HELP).
Message Content and Frequency
If you opt in, you may receive messages including but not limited to:
- Responses to your quote request or inquiry
- Appointment confirmations and reminders
- Service updates and follow-ups
- Promotional offers from Corvus Janitorial Systems of Charlotte
Message frequency varies depending on your interactions with us. You may receive between 1 and 10 messages per month.
Sample Messages
Below are examples of the types of messages you may receive:
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan. Corvus Janitorial Systems of Charlotte is not responsible for any charges incurred from your mobile carrier.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After texting STOP, you will receive one final confirmation message, and no further SMS messages will be sent to you unless you re-opt in.
Help
For help or questions about our SMS messaging program, reply HELP to any message, call us at (704) 424-1121, or email us at [email protected].
Consent Not Required for Service
Consent to receive SMS messages is not a condition of purchasing any goods or services from Corvus Janitorial Systems of Charlotte. You may request a quote and receive janitorial services without opting in to SMS communications.
No Sharing of SMS Data
We do not sell, rent, lease, or share your phone number or SMS opt-in consent information with any third parties or affiliates for their own marketing purposes. Your SMS data will be used solely by Corvus Janitorial Systems of Charlotte for the purposes described herein.
Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms of Service. You agree not to:
- Use the website in any way that violates applicable local, state, national, or international law.
- Submit false, misleading, or fraudulent information through our chat widget.
- Attempt to interfere with the proper functioning of the website.
- Use automated systems (bots, scrapers) to access the website without our express permission.
Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Corvus Janitorial Systems or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Corvus Janitorial Systems of Charlotte shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to damages related to SMS messaging, loss of data, or service interruptions.
Indemnification
You agree to indemnify, defend, and hold harmless Corvus Janitorial Systems of Charlotte, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the website or violation of these Terms of Service.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Mecklenburg County, North Carolina.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
Contact Us
If you have questions about these Terms of Service, please contact us:
Corvus Janitorial Systems of Charlotte
6148 Brookshire Blvd. Ste. F
Charlotte, NC 28216
Phone: (704) 424-1121
Email: [email protected]